Overview

The Acquisition Logistics Company provides a senior staff with Project Management Professional and Six Sigma Black Belt credentials for the quality control of Seaport-e tasks. In addition, our team members offer certifications in the International Organization for Standardization (ISO) 9001:2000, 9001:2008, and 14001:2004, Occupational Health & Safety Advisory Services (OHSAS) 18001:1999 and the Capability Maturity Model Integration (CMMI).

Quality Control Plan

Our Quality Control Plan relies upon an enterprise approach to ensuring quality throughout the various aspects of managing the tasks. Our Quality Control System provides the framework that allows us to further tailor specific activities as appropriate to the task. This framework accounts for the necessity to ensure our personnel are qualified and positioned to succeed, that schedules and deliverables are closely managed, and provides a mechanism to identify discrepancies and communicate with the project stakeholders. This will include various reports, reviews and quality audits, including ongoing and periodic unannounced audits, and scheduled, formal project process audits. Highlights of the plan are provided below:

Responsiveness and Cooperation

The Acquisition Logistics Company relationships with our customers built upon open, honest, straight-forward, and frequent communication. We continually coordinate with our customers, keep them advised on project status, and obtain feedback. We reach out to our customers through email, telephone, and site visits to conduct client assessments and discuss performance. Our Project Management Plans, Quality Plans, Risk Plans, and corporate culture are designed to ensure that Customer Satisfaction is our most important deliverable.

Project Monitoring and Control

The Acquisition Logistics management staff ensure that all tasks are completed on schedule, meet contract quality requirements, and are within the overall contract ceiling price. Utilizing workload assignment records and customer input as well as internal MS Access and Project based tools, we maintain oversight of work in progress and collect relevant metrics and production statistics. We develop and maintain a detailed time-phased project plan used to calculate key project health indicators such as budgeted cost of work performed (BCWP), actual cost of work performed (ACWP), and estimates of project cost at completion (EAC).

Technical Ability

We ensure that our candidates are qualified, available when needed, and positioned to be successful. In addition, the individual’s performance plan is tied to the success factors established early on for task requirements. In this way, meeting contract goals, objectives, and priorities becomes our employee’s highest priority and ensures overall program success. As appropriate, we establish a project reference library with tools to assist team members in the performance of tasks. The material includes standard operating procedures, checklists and process models, and regulatory guidance and policies.

Risk Management

The Acquisition Logistics Company will minimize problems affecting project delivery by managing risk to anticipate events that will impact our performance utilizing methodologies defined by the Software Engineering Institute (SEI) Risk Management Model and the Project Management Institute (PMI). These methodologies establish an aggressive, structured approach for the early identification, tracking, and mitigation of risks across a six- step process: Risk Management Planning - Risk Identification – Qualitative Risk Analysis - Quantitative Risk Analysis - Risk Response Planning - Risk Monitoring and Control. This provides the visibility required to identify problems early in the project, thereby allowing the development, tracking, and control of effective management and mitigation strategies.

Employee Performance Issues

The Acquisition Logistics Company takes a proactive and tiered approach to confronting and resolving personnel performance issues. This means confronting and resolving issues at the lowest level and addressing concerns immediately by the immediate supervisor. If necessary, the issue and background are provided to the PM or corporate staff who will discuss the findings with both the supervisor and the individual. In all cases, issues are thoroughly discussed and worked to an adequate solution whether it involves taking no action, counseling the individual, developing a performance improvement plan, or termination.